Shipping policy

Shipping Policy for Kevin Medina Online Clothing Brand Store in Costa Rica
Last Updated: Nov. 10th, 2023.
Welcome to Kevin Medina Online Clothing Brand Store! We want to ensure that your shopping experience with us is as seamless as possible. Please review our Shipping Policy for information on shipping methods, delivery times, and related details.

1. Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods:

  • We offer standard shipping for all orders.
  • Expedited shipping options may be available for an additional fee.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and your shipping address.
  • Shipping costs will be displayed during the checkout process.

4. Delivery Times:

  • Standard Shipping: Delivery times vary based on your location but generally range from 3 to 10 business days within Costa Rica.
  • Expedited Shipping: If you choose expedited shipping, your order will be delivered within 1-3 business days, depending on your location.

5. International Shipping:

  • We currently only ship within Costa Rica. We do not offer international shipping.

6. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your order using the provided tracking number.

7. Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer service team at kevin@kevinmedina.co.

8. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery delays.

9. Shipping Delays:

  • While we make every effort to deliver your order on time, we are not responsible for shipping delays caused by external factors, such as weather, customs, or other unforeseen circumstances.

10. Shipping Holidays:

  • Please be aware that shipping carriers may observe holidays, which can impact delivery times.

11. Changes to Shipping Policy:

  • We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.

If you have any questions or concerns about our Shipping Policy, please contact us at kevin@kevinmedina.co.

Thank you for choosing Kevin Medina Store!